Privacy Policy

At Plycat, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you shop on our website from Ukraine, the European Union, or the United States.

1. What Information We Collect

We collect the following types of information:

  • Contact details (name, phone number, email, delivery address)
  • Order details (product information, payment method)
  • Website usage data (IP address, browser type, device, cookies)

2. How We Use Your Information

Your data is used only for:

  • Order processing and delivery (including sharing delivery info with Nova Poshta and international couriers)
  • Customer service and communication
  • Marketing (only with your consent)
  • Legal obligations (taxes, fraud prevention, etc.)

3. International Data Transfers

If you are located in the EU or the USA, your data may be transferred to and stored on servers outside your country. We use secure platforms (e.g., Shopify, Stripe, Google Workspace) that comply with GDPR and CCPA.

4. Your Rights

You have the right to:

  • Access or correct your data
  • Request deletion (“right to be forgotten”)
  • Withdraw consent at any time
  • File a complaint with your local data protection authority

5. Data Retention & Security

We retain data only as long as necessary for the purposes outlined above. All information is securely stored with modern encryption and access controls.

6. Cookies

We use cookies to improve your browsing experience. By using our site, you agree to our cookie policy. You can disable cookies in your browser settings.

7. Contact

For any privacy-related questions, contact us at: plycat@gmail.com